This document explains how p8pg collects, uses, stores, and protects your personal data in accordance with the General Data Protection Law (LGPD — Law No. 13.709/2018). Please read it carefully to understand your rights as a data subject and how to exercise them.
A summary of the key pillars of our privacy approach — straight to the point, no unnecessary legal jargon.
For the purposes of the General Data Protection Law (LGPD — Law No. 13.709/2018), the controller of the personal data processed within the p8pg platform is the operating company of the p8pg.best website, hereinafter referred to simply as "p8pg".
P8pg is responsible for all decisions regarding the processing of users' personal data — including defining the purposes of collection, the means used in processing, retention periods, and the security measures implemented to protect that information.
P8pg's Data Protection Officer (DPO) can be reached by email at privacidade@p8pg.best for matters related to this Policy, the exercise of data subject rights, or any questions about the processing of your personal data.
P8pg collects personal data at various points during your interaction with the Platform. Collection follows the principle of minimization — we only gather what is necessary for the purposes described in this Policy. Below are the main categories of data we process:
| Category | Data Collected | When |
|---|---|---|
| Registration | Full name, CPF, date of birth, email, mobile number with area code, residential address | At the time of registration |
| KYC Verification | Government-issued photo ID (national ID, driver's license, or passport), proof of address, selfie for biometric validation | Before the first withdrawal |
| Financial | Pix key, credit/debit card details (tokenized), deposit and withdrawal history, payment method used | On each financial transaction |
| Platform Activity | Betting history, games accessed, gaming sessions, bonus usage, betting preferences | While using the Platform |
| Technical & Device | IP address, device type, operating system, browser, approximate geolocation data, session identifiers | On each visit to the Platform |
| Communications | Chat support conversation history, emails exchanged with the p8pg team, formal complaint records | When contacting support |
p8pg does not collect sensitive data as defined under the LGPD (data relating to health, racial origin, religious belief, political opinion, or sexual orientation) except where strictly necessary to fulfill a legal obligation or to protect the life of the data subject or of third parties.
Personal data collected by p8pg is used exclusively for the following purposes:
P8pg does not use personal data for third-party marketing purposes or share it with external advertisers. Marketing communications from p8pg itself are sent only to Users who have not opted out of the communications list.
The LGPD requires that all personal data processing have a specific legal basis. p8pg carries out its processing activities based on the following grounds set out in art. 7 of Law No. 13,709/2018:
You may ask p8pg's DPO at any time about the specific legal basis for any processing operation carried out with your data. Get in touch at privacidade@p8pg.best.
P8pg may share Users' personal data with third parties in the following situations, always limited to what is strictly necessary:
P8pg does not share personal data with advertising companies, data brokers, social media platforms, or any third party for those parties' own commercial purposes. All data transfers are documented and auditable as required by the LGPD.
p8pg does not transfer personal data internationally to countries that do not offer an adequate level of protection, as assessed by the ANPD. When operationally necessary, transfers are supported by appropriate safeguards provided for under the LGPD.
Users' personal data is stored on servers protected by the following technical and organizational security layers:
In the event of a security incident resulting in unauthorized access to personal data, p8pg will notify the National Data Protection Authority (ANPD) and the affected Users within the legally required timeframe — with clear information about the nature of the incident, the data involved, and the corrective measures taken.
P8pg uses cookies and similar technologies to improve the experience of using the Platform. The types of cookies used are:
Third-party advertising cookies not used by p8pg. The Platform does not integrate tracking pixels from social networks or external advertising platforms.
You can manage your cookie preferences through the banner displayed on your first visit to the Platform or through your browser settings. Disabling non-essential cookies may affect some personalization features but will not prevent you from using p8pg's core functions.
The LGPD grants personal data subjects a set of rights that p8pg is fully committed to upholding. See each right and how to exercise it below:
To exercise any of the rights listed above, contact p8pg's DPO by email at privacidade@p8pg.best or via the support chat available 24 hours a day on the website and app. p8pg responds to data subject rights requests within 15 calendar days from the date the request is received, as established by the LGPD.
If you believe your rights have not been adequately addressed, you may file a complaint directly with the National Data Protection Authority (ANPD) through the gov.br/anpd portal.
P8pg retains Users' personal data for as long as needed for each purpose, in compliance with applicable legal retention periods:
Once retention periods expire, data is securely and irreversibly deleted or anonymized so that it can no longer be linked to a specific individual.
A request to delete data submitted by the data subject may not be fulfilled in full during the period in which p8pg is legally required to retain the data (for example, for anti-money laundering purposes). In such cases, p8pg will inform the data subject of which data cannot be deleted and the applicable retention period.
The p8pg platform is intended exclusively for people who are 18 (eighteen) years of age or older. p8pg does not intentionally collect personal data from minors and does not permit registration or use of the Platform by individuals in that age group.
Age verification is carried out during the KYC process through analysis of the User's official ID document. If p8pg determines that a User is under 18 years of age, the account will be immediately closed, the collected data will be deleted in accordance with applicable security procedures, and any deposits will be refunded to the original payment method.
If you are a parent or guardian of a child or adolescent and believe their data may have been inadvertently collected by the Platform, please contact the DPO immediately at privacidade@p8pg.best. p8pg will handle the request on a priority basis.
P8pg may update this Privacy Policy periodically to reflect changes in data processing practices, new legal or regulatory requirements, or improvements to the Platform's services.
Significant changes — especially those that expand the scope of data processing or affect data subjects' rights — will be communicated with a minimum advance notice of 15 calendar days via the email address registered by the User and through a prominent notice on the Platform. For minor changes (text corrections or clarifications that do not affect the substance of processing), updates may be published without prior notice.
The current version of this Policy will always be available at p8pg.best/privacy-policy, with the date of the last update indicated at the top of the document. Continued use of the Platform after a new version takes effect constitutes acceptance of the changes made.
For any questions related to this Privacy Policy, the processing of your personal data, or the exercise of your rights as a data subject, you can reach p8pg through the following channels:
P8pg responds to personal data requests within 15 calendar days from the date of receipt. For more complex requests that require additional investigation, p8pg may extend the deadline by up to 15 additional days, with prior notice to the data subject explaining the reason for the extension.
This Privacy Policy is governed by Brazilian law, in particular the General Data Protection Law (Law No. 13.709/2018). In the event of any conflict between this Policy and the LGPD, the provisions of the law shall prevail. The courts of the district of São Paulo, SP, are designated as the exclusive venue for resolving any disputes.
Last updated:
January 1, 2026
To exercise data subject rights or for LGPD compliance inquiries:
privacidade@p8pg.best
Data privacy tends to feel like an abstract concept — until something goes wrong. At p8pg, the approach is different: data protection practices exist so that this "moment when something goes wrong" never happens — and so that, even if it does, you know exactly what was affected and what your rights are. This section explains, in plain terms, what p8pg's Privacy Policy means for your day-to-day experience as a platform user.
The first thing worth understanding is what p8pg collects and why. During registration, you're asked for your name, CPF, date of birth, email, and phone number — the minimum required to create a secure account and verify the account holder's identity. No additional data is collected at this stage. Your CPF is required because it is every Brazilian's unique tax identifier, used to confirm that only one account exists per person and to meet the regulatory obligations applicable to this sector. Your phone number is used for two-factor authentication and important security communications — not for marketing campaigns without your consent.
During the KYC process — the identity verification carried out before the first withdrawal — p8pg requests a photo ID and proof of address. This step is required by anti-money laundering regulations applicable to the industry, not out of curiosity on the platform's part. The submitted documents are processed by a partner specialized in document verification, under a confidentiality agreement, and are not accessible to p8pg staff who do not have a direct operational need. After verification, the document image is stored with additional encryption in an environment separate from the rest of the user profile.
For financial transactions — deposits via Pix, boleto, or card, and withdrawals to Nubank, Itaú, Bradesco, Banco do Brasil, or any other Brazilian bank accounts — data travels through encrypted channels and reaches only the payment processors required to complete the transaction. p8pg does not store your full credit or debit card number: this data is tokenized at the time of the transaction, meaning only a token (reference code) is recorded in the platform's systems, never the actual card number.
Activity data — which games you accessed, which bets you placed, when you logged in — is used by p8pg for two main purposes: improving your experience (by suggesting relevant games and promotions suited to your profile) and monitoring patterns related to responsible gambling. If usage data indicates a risky behavioral pattern — for example, a sudden increase in betting frequency and amounts following a streak of consecutive losses — the system may trigger alerts or suggest self-control tools. This is a user protection feature, not commercial surveillance.
Your rights as a data subject at p8pg are the same rights guaranteed by the LGPD: you can request a copy of all your data, correct outdated information, request the deletion of data that is no longer needed, withdraw previous consents, and challenge any data processing operation. The channel for exercising these rights is privacidade@p8pg.best, with a response time of up to 15 calendar days. There is no bureaucratic form or waiting queue — a simple email with your name and what you need is all it takes to get the process started.
One aspect that sets the p8pg from some other platforms in the industry: the absence of third-party tracking pixels and integration with external advertising networks. The platform does not share your browsing behavior with advertising companies to target you with related ads on other sites. What happens on p8pg stays on p8pg — except where the law requires otherwise, such as mandatory disclosures to tax authorities or anti-money laundering compliance. Even in those cases, p8pg notifies affected users whenever possible and permitted by law. Transparency is the foundation of a long-term trust relationship — and that is exactly what p8pg aims to build with each of its 500,000+ registered users in Brazil.
Brazil's General Data Protection Law (LGPD) grants concrete rights that p8pg respects and makes easy for you to exercise.
Find out what data p8pg holds about you, for what purposes, and with whom it has been shared. Requests submitted by email are answered within 15 days.
Correct incomplete or outdated information at any time — email, phone number, address — through chat support or by contacting the DPO.
Request the deletion of your data when processing is based on consent or when it is no longer necessary. Applicable legal retention periods will be communicated.
Receive your data in a structured format to port it to another service, in accordance with current ANPD regulations.
Withdraw previously granted consents — such as receiving marketing communications — at any time, with no penalty.
If you believe your rights have not been honored, you may file a complaint directly with the National Data Protection Authority (ANPD) at gov.br/anpd.
To exercise any right: privacidade@p8pg.best — response within up to 15 calendar days.
Each payment method has its own specific data handling — always limited to the minimum necessary to complete the transaction.
The holder of the payment method must always be the same person as the p8pg account holder. Third-party transactions are declined and returned to their source.
P8pg uses activity data to protect you — never to exploit at-risk behaviors.
P8pg monitors usage patterns to identify behaviors associated with problem gambling — such as sudden increases in frequency, chasing losses, and excessively long sessions. When detected, the system triggers suggestions for control tools and may proactively reach out to the User.
Your betting history, favorite games, and session patterns are never shared with advertisers or used to build commercial behavioral profiles outside p8pg. This data exists to enhance your experience and to protect your financial well-being.
Set deposit, bet, and loss limits in your account settings. Request temporary or permanent self-exclusion with immediate effect. You have full control over the platform's responsible gambling tools — no red tape.
If you need support related to problem gambling, contact CVV at 188. p8pg support is also available 24/7 via live chat to guide you on responsible gaming tools. Platform for users aged 18 and over only.
P8pg was built with security and compliance as its foundation — not as an afterthought. Create your account, deposit via Pix from R$ 10.00, and play with the peace of mind of knowing your data is in good hands.